55god Privacy Policy

Scope and Application of This Policy

This Privacy Policy applies to all users who access, register or use the 55god platform, including the website under the domain 55god.org and any related services we provide. This policy describes your rights and responsibilities regarding the privacy of personal data in the context of using 55god services.

By registering an account or continuing to use 55god services, you acknowledge that you have read, understood and agreed to the terms contained in this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform and contact the support team for further action.

Types of Information Collected

55god collects various categories of personal information for the purposes of platform operation, regulatory compliance and service quality improvement. The information collected includes:

• Identity information — full name, date of birth, identity card number (MyKad) or passport, gender and nationality.
• Contact information — email address, mobile phone number and mailing address.
• Financial information — bank account number, e-wallet numbers (Touch 'n Go, Boost, ShopeePay), and cryptocurrency wallet details (USDT, BTC, ETH) used for deposits and withdrawals.
• Technical information — IP address, browser type, device operating system, access time and session data.
• Behavioural data — betting records, transactions, games played and interactions with the platform.
• Communications — correspondence with the customer support team via live chat or email.

Purposes of Personal Data Processing

55god processes your personal information only for legitimate and stated purposes. Each use of data has a clear legal basis and is proportionate to the operational needs of the platform. The main purposes of data processing include:

• Registration and verification of new player accounts.
• Identity and age verification — the 55god platform is restricted to players aged 21 and above.
• Processing deposits and withdrawals via supported payment methods.
• Managing bonuses, VIP programmes and promotional offers that players are eligible for.
• Detection and prevention of fraud, money laundering and other illegal activities.
• Providing effective and relevant customer support.
• Improving products, services and the user experience on the 55god platform.
• Compliance with international licensing requirements and applicable financial regulations.

Disclosure to Third Parties

55god takes player data confidentiality seriously. We will not disclose your personal information to third parties except in the following circumstances:

• Payment service providers — payment processors handling DuitNow, FPX, e-wallet and cryptocurrency transactions are bound by strict confidentiality agreements.
• Game software providers — game development companies supplying slots and live casino games may receive session data that does not directly identify individuals.
• Law enforcement authorities — when required by court order or official request from a legitimate regulatory body.
• Related companies within the group — entities within the same group as 55god for necessary operational and internal administrative purposes.

In all of the above disclosure cases, 55god ensures that the receiving party upholds a level of data protection equivalent to the standards we apply ourselves.

Data Retention Period

55god retains your personal information for as long as necessary to fulfil the processing purposes stated in this policy, or for as long as required by applicable law and international licensing requirements.

Generally, active account records are kept throughout the period the account is active and for a defined period after account closure. Financial transaction records are retained for a longer period to meet audit and anti-money laundering compliance requirements. When data is no longer needed, we will delete or anonymise it in a secure manner.

Information Security

55god implements various technical and organisational measures to protect your personal information from unauthorised access, loss, alteration or disclosure. The protective measures we apply include:

• Data encryption during transmission using high-grade SSL/TLS protocols.
• Encryption of data stored in databases using industry-recognised algorithms.
• Role-based access controls that restrict data access to authorised personnel only.
• Continuous system monitoring to detect unusual activity or intrusion attempts.
• Regular security audits and penetration testing by qualified independent parties.
• Information security training for all staff who handle player data.

While we make every effort to protect your data, it should be understood that no system is entirely immune to risk. Should a security incident involving your data occur, 55god will notify you within a reasonable timeframe.

Use of Cookies and Related Technologies

The 55god platform uses cookies and similar tracking technologies to improve the user experience, analyse website traffic and deliver relevant content. The types of cookies we use include:

• Essential cookies — required for basic platform functions such as login, session verification and security.
• Performance cookies — collect data on how users interact with the website for internal analytics purposes.
• Functional cookies — store user preferences such as language and display settings for ease of use.

You can manage or disable cookies through your browser settings. However, some platform functions may not work properly if cookies are turned off entirely.

Cross-Border Data Transfers

As a platform operating under international licensing, 55god may process or store personal data on servers located outside Malaysia. Any such data transfer is carried out with appropriate safeguards, including the use of data transfer agreements that comply with international standards.

55god ensures that any cross-border data transfer is made only to countries or entities that provide an equivalent level of data protection. You may contact us for more information about the protection mechanisms used in such data transfers.